When medical professionals want the best service to fit their budget, they come to the ultrasound experts. They come to USC for customized service agreements, as well as the family of consultants and engineers to help them at every stage of their business. But where do professionals go to obtain excellence in equipment; at an affordable rate? They come to USC for our relationship with Mindray North America.
Mindray was founded in 1991, with its headquarters in Shenzhen, China. In those 27 years, they’ve become a leading global developer, manufacturer, and supplier of medical devices whose mission is to deliver high-quality, richly featured medical products to help make healthcare more accessible and affordable around the world. Much like USC’s approach to service, they echo our passion for being customer-centric in ultrasound equipment.
Our relationship with Mindray began around 2013. In those 5 years, we’ve developed a support system that combines service and equipment to deliver to our customers an unrivaled experience for their diagnostic ultrasound needs. So let’s ask the real question – why would anyone choose to purchase Mindray equipment from USC over any other venue?
Mindray holds annual training courses for both our field service engineers, as well as our sales team. This allows us as ultrasound consultants to tailor fit the correct equipment to the end user, providing them image quality that surpasses expectation with an extremely durable, yet user friendly interface. From the best portable black & white systems for needle guided injections, to high end; hospital-standard consoles, every Mindray unit comes brand new with a multi-year warranty. Additionally, we provide USC’s coveted “first look” – if you have an issue with your system while it’s still under warranty, a USC field service engineer will come and asses the issue first hand. If we can correct the issue, we will at no additional charge. If the system needs to be sent out, we will help you facilitate getting the system back to Mindray.
Additionally, we include one of our signature 25 point preventative maintenance inspections to be completed within the warranty period – at no extra cost. After your system is delivered and installed, our field service engineer will provide an hour of basic knobology and image capturing for you and your staff, as a courtesy for choosing USC for your Mindray purchase.
When you purchase Mindray ultrasound systems from USC – it comes with the peace of mind that we are with you for the long haul. We are here when you need someone to call. We are here for all of your equipment, service and upgrade needs. We are USC.