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Medical Errors

ULTRASOUND SOLUTIONS CORP.  is pleased to present  Ilene Corina, President of Pulse Center for  Patient Safety Education and Advocacy, for an informative session on how to avoid medical errors through the use of effective communication.  This is a FREE virtual event.

Wednesday, September 30, 2020

7:00 PM – 8:00 PM (EDT; New York)

Topic:  Avoiding Medical Mistakes – Using Clear Communication as a Critical Step to Enhance Patient Safety (Approved for 1 SDMS CME credit)

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Course Description:

Improper communication is a known cause of medical errors.  Patients know what makes them feel comfortable, but may not know that poor communication can be the cause of unplanned medical outcomes. It is often up to the healthcare provider to be sure that clear communication between the patient and provider is working for the best possible outcomes.

This 1 hour event will provide participants with a greater understanding of the importance of communication towards the goals of avoiding misunderstandings and medical mistakes and ultimately improving patient safety.

Course Objectives: 

Upon completion of this educational activity, the participant will be able to:

  • Identify ways communication can be presented so the patient feels more comfortable interacting with the provider
  • Discuss ways of presenting situations to the patient to avoid misunderstandings
  • Share patient experiences where communication played a role in unexpected misunderstandings

About Our Speaker:

Ilene CorinaIlene Corina, BCPA is a patient safety advocate and consultant who has been working with the community for the purpose of improving patient safety for over 20 years.   She is the President and Founder of the Pulse Center for Patient Safety Education & Advocacy and was influential in encouraging lawmakers to pass the “Patient Health Information and Quality Improvement Act of 2000”.    

Ilene has been involved with several organizations with focuses on disseminating strategies to improve safety in healthcare.  Her positions have included being a board member of the National Patient Safety Foundation, co-chair of the Patient and Family Advisory Council, and board member of the Joint Commission.

As a trained mediator certified in compassionate communication, Ilene has dedicated her knowledge and experience to help patients and their families navigate through iatrogenically caused medical injuries or even death.  She has developed curricula on the disclosure of medical errors which have been used for physician training programs.  In addition to having produced and directed numerous videos for patient safety education, Ilene’s work has been published in multiple medical journals.  She is the author of several books on teaching patient safety and patient advocacy.

With a team of advocates, Ilene travels nationally presenting to major healthcare systems with a recent emphasis on the issues particular to vulnerable patient populations and patient safety diversity. 

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All Registration Forms must be received by Friday, September 25, 2020